I keep track of money by folding each denomination differently. Twenties are folded in half, tens down to three-quarter size. Fives get the end folded into a triangle and singles I just leave be. I have to trust cashiers not to cheat me – I ask them to call out each bill as it’s placed in my hand, then make them wait as I fold it and put it in my wallet before presenting the next bill.
Last Tuesday’s What Would You Do? show on ABC TV featured a segment about how onlookers reacted when a cashier shortchanged blind Customers.
With the cooperation of Gencarelli’s, a bakery in Bloomfield, N.J., ABC News rigged the store with hidden cameras and hired two blind actors to pose as customers and another actor to portray the unscrupulous salesclerk… She {the blind woman} paid for the $16 cake with a $50 bill. After receiving her change, she asked for assistance in deciphering the bills and was met with even more harsh words.
“What? I have to count this. What am I, the heritage for the blind or something?”
If this wasn’t bad enough, the clerk also cheated her. He handed her what he said were a $20 and a $10, but they were actually singles. Would anyone step up to help the blind woman?
The show mentioned a ruling last year by a federal appeals court that the U.S. currency system discriminates against blind people. In fact, nearly 180 nations around the world use print paper money, and the United States is the only one that prints bills all the same size and color, no matter how much each bill is worth.
The Washington Post reported that the court decision last May was not a unanimous one, and some high muckity-mucks weren’t exactly happy with the ruling, either. The National Federation for the Blind (NFB) strongly opposed the 2002 lawsuit that led to the ruling. They figure that most blind people have found ways to cope with paper currency and say there are other, more pressing needs to address. Treasury Secretary
Henry M. Paulson, Jr. testified against it, too.
Paulson said the blind can function adequately using credit cards or electronic scanners that identify different bills, and by relying on help from others.
The NFB and Paulson do have a point there. In the 20+ years I have been blind, I have never been shortchanged by a cashier. Even Chicago cab drivers – who have a reputation for being rude – have been honest with me, correcting me when I’ve made mistakes and tried to pay them too much. Still, I feel pretty stupid sometimes when a bill unfolds itself, or gets mangled up in my wallet, and I have to ask what money I’m carrying.
Judge Judith W. Rogers wrote the federal court’s majority opinion, explaining it this way:
“The Secretary’s argument is analogous to contending that merely because the mobility impaired may be able either to rely on the assistance of strangers or to crawl on all fours in navigating architectural obstacles…they are not denied meaningful access to public buildings,” Rogers wrote.
In finding for the American Council of the Blind, which first brought the lawsuit in 2002, the court said Treasury did not prove that changing the currency system would unduly burden the federal government. Instead, it found that altering the size or shape of bills would not cost substantially more than other changes the government made in 1996 and 2004 to deter counterfeiting
This court case is supposed to be paving the way for a future redesign of American paper bills, but the jury (literally) is still out. The new system would not necessarily have to use Braille — an embossed stripe on the five, two stripes on the ten, that sort of thing would suffice. The American Council of the Blind has suggested distinguishing bills of different amounts by changing their size, adding embossed dots or foil to the paper or using raised ink. The government worries that changes like those would be costly, however, and could interfere with anti-counterfeiting efforts.
It’s up to the federal government to decide whether to appeal the case to the Supreme Court. Until then, those of us who are blind will have to continue relying on the kindness – and honesty – of strangers.
I agree whole-heartedly with Judge Judith Rogers. The first time you and I went to lunch together it hit me how surprising and disappointing it is that we still don’t accommodate the blind when it comes to currency. I definitely believe that it is discriminatory.
I must admit that it strikes me as odd. With all the things the US government and the Americans with Disabilities Act requires businesses to do for us – Braille buttons on elevators, tactile warnings at subway platforms, Braille markings on ATM machines — they don’t require their own Treasury Department to make the bills legible to the blind. Truth is, if I used one of the ATM machines with Braille on the screen I could never be confident if the money that spit out afterwards was what I wanted!
Oh my… What happened on the show? Did people call out the dishonest cashier?
Just wondering- would it be better to eliminate currency and require all to have debit card?
Hmm. I guess I’d go for the debit card idea, as long as you could promise that the pizza delivery man would accept it!
And Teej, to answer your question:
They started the experiment using a blind actress as the customer. The first group of customers who walked into the bakery and saw what was going on with the blind customer just sat back and listened. Minutes passed, other customers
Clearly noticed the cheating but seemed hesitant to take on the clerk. Finally one woman stepped up, and funny enough, her first name was… Beth!
She told the clerk (in so many words) that he was being a jerk, the clerk came back at her and claimed that the blind woman had received correct change.
Beth didn’t buy it. She started asking to see the manager. “Where’s your boss? Where’s your boss?” After a minute of arguing, she was about to give up and take her
Business elsewhere but couldn’t bear to leave. That’s when ABC News let her in on it, told them what was going on.
They did the experiment with the blind woman two more times, both times other people in line came to the blind woman’s defense right away.
Then they swapped out the blind woman and useed a blind man instead. During half of the blind man’s shopping trips, no one intervened on his behalf. Most people didn’t explain why, although one customer said she didn’t get involved because “the guy behind the counter looked mean.”
This may be really naive, really off the subject, or both, but….what do you think about this so called TV show? It is so grossly manipulative and I would be really mad if I had been one of the people who stood up and made a stink, only to be told it was an -in quotes- experiment. Obviously they want stories that will seem so unjust or cruel that it attracts attention….I’m not sure I can explain why it is so offensive. I would be interested to see what other people think about this.
I think I know what you mean –it’s like that old show “Candid Camera” except “Candid Camera” was done in humor. This modern show is done with a sense of, hmm, righteousness, I’d say.
I read on another blog that the NFB originally supported making paper currency accessible, but they reversed their decision once the ACB stepped in and sued the Treasury Department. For the record, the blog on which I found this is at http://www.blindcast.com . However, I don’t know if it is still up. It hadn’t been updated for kind of a long time, and that blog author has since been elected as Secretary of ACB. Having said all that, I totally support the decision to have accessible paper money. It will further our independence, and yes it will in fact create more jobs and make people like myself more job-ready. One thing I absolutely, for the life of me, cannot understand is why the ACB and the NFB haven’t made amends with each other. They’ve been separated since the summer of 1961, so they have had more than enough time to sit down at the table with each other and try to dissect all their gripes, disagreements, call ’em what you may, and try to figure out a way to come back together like they once were. I’m referring to a book that was written, chronicling ACB’s history. Those of you who haven’t read it should definitely do so if interested. I read it and it makes for some excellent reading! I’m pretty certain it’s still available from the ACB online store at their website, http://www.acb.org . I ordered the book on cassette from Voices of Vision, (800) 227-0625. The book is entitled “People of Vision,” and can probably be ordered from any talking book center.
Addendum to my last comment on this thread: I just clicked on http://www.blindcast.com to see if it was still up and it is. The post to which I refer, where it is stated that the National Federation of the Blind was formerly in support of accessible paper currency, is the one for December 14, 2006. It is a little ways down the page–which can easily be navigated by heading–and is entitled “What Next Will We Hear from Our Friends in the Federation!” Go check it out if you haven’t already done so. Quite shocking indeed the reversal of the NFB’s position.
Jake, the comment you left previous to the one above got caught in my “please moderate” pile — I think wordpress does that sometimes when a coment has a few links in it, helps protect from spam. I will “approve” that comment now, you should be able to read it next — thanks for your patience!
Hi Beth,
I don’t see why nothing has been done about this. For a long time, I’ve heard, something is being done something is being done. But have not seen the results yet.
We might as well start using euros or something. *grin*
Korean money is a different size and it feels different.
There is also a seal for each bill.
It’s actually really nice.
Take care,
Sarah
I’m curious: can you *feel* the seal on Korean money? Cool!
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