Update on Whitney: Science, Art, Magic…and Patience

September 29, 2019 • Posted in blindness, guide dogs, Mike Knezovich, Seeing Eye dogs, travel by

Heads up to nearby friends and neighbors: if you see me walking around our Printers Row neighborhood with an invisible dog tomorrow, don’t call the authorities. I haven’t lost my marbles. Not yet.

No need to worry about the stranger you’ll see holding the front of Whitney’s empty rectangular harness and leading me around, either. He’s not a kidnapper. He’s Chris Mattoon, an instructor from the Seeing Eye School. The Seeing Eye sends instructors out to students’ homes before we head off to Morristown, New Jersey to be matched with a new dog. Whitney will get the afternoon off tomorrow while Chris plays her role. He’ll guide me , I’ll hold the back of the harness, and from this exercise, Chris will be able to evaluate how much pull I need/want from my new dog, how fast I like to walk, and if the place I live and work has changed since I was matched with Whitney in 2011.

Seeing Eye instructor Chris Mattoon at home with his own pet dog, Gilda, back in 2011.

Longtime Safe & Sound blog readers might recognize Chris Mattoon’s name: Mike Knezovich wrote a blog post in 2011 when Chris came to Chicago to evaluate my third Seeing Eye dog, Harper, who had to retire early. From Mike’s post:

He also explained that although Harper didn’t start balking right after the near-miss with the car, the stresses on the dogs can be cumulative.

The three of us talked and imagined what swirled around in Harper’s head. In the end, Chris made it clear that city life had just become too much for Harper. Beth would have to get matched with a new partner.

Chris trained Whitney for me after Harper retired, and after eight heroic years guiding me around Chicago, city life has become too much for Whitney now, too.

The Seeing Eye describes the matching process that pairs a Seeing Eye dog with a new owner as “part science, part art, and part magic.” Seeing Eye dogs are all trained to follow the same commands, but I couldn’t just show up at the Seeing Eye, pick up the harness on any dog and expect our partnership to work. It’s not that easy.

The Seeing Eye breeds its own dogs, finds volunteers to raise the pups, and then evaluates the dogs when they are about a year-and-a-half old. Dogs who pass the audition are trained for four months by professional instructors at the school. During the four months training process, Seeing Eye instructors keep notes on the work style of each dog in their string. From a page called The Match on the Seeing Eye web site:

The location where the person lives and works their dog the most is compared against any notes about the dog’s performance in those environments during training. Personality is another important consideration. Just like people, dogs have different energy levels and personalities and it’s important to make sure they match their new owner in a way that’s beneficial to both.

I am scheduled to train with a new Seeing Eye dog in early December, but Seeing Eye staff are aware how eager I am to allow Whitney to retire sooner. They agree she deserves a good long retirement and will contact me if they find a perfect match before the class in December. Not surprised it’s taking them a while. Finding a dog who matches my personality? No easy feat!

Sheila A. Donovan On September 29, 2019 at 11:36 am

Beth, you definitely need a city-wise dog, because you like to walk long distances in the city. Good luck with their choice for you!

Marilee On September 29, 2019 at 11:42 am

Thank you for explaining the process. I feel sure they will find the perfect match to your personality!

Beth On September 29, 2019 at 11:55 am

Outgoing, direct and stubborn? Hmm. Maybe I’d prefer one who complements my personality!

janet On September 29, 2019 at 1:21 pm

As a puppy raiser for Southeastern Guide Dogs, I am always awed by that magical process of matching dog and handler. Thanks for sharing your journey and your perspective!

Beth Finke On September 29, 2019 at 1:29 pm

What a coincidence: As a guide dog user, I am always awed by the generous, giving spirit of volunteer puppy raisers like you. Thank you for what you do, Janet. You and all puppy raisers are such an important part of our lives with guide dogs.

Leon C. Anderson On September 29, 2019 at 2:30 pm

Thank you, Beth. You and your dogs and dog trainers are an inspiration to us sighted people.

Jennifer Fischer On September 29, 2019 at 5:44 pm

Beth, Mike, and Whitney – much love to you in this momentous transition. You have been so honored to care for these heroes who have been part of your family. I don’t know how you say goodbye do hugs to you all. Sounds like Whitney has a great home awaiting her!!XXXOOO

Beth On September 29, 2019 at 8:34 pm

It’s not so hard to say goodbye when your dog is telling you (in so many ways) that they just don’t feel comfortable doing this work anymore. Makes me love Whitney all the more –her showing me in so many ways that she feels she just can’t keep me safe. And she has a marvelous retirement to look forward to with my niece in Minnesota! any longer.

Nancy B On September 29, 2019 at 6:57 pm

aww, that Whitney, what a gal. I’ll sure miss that great face! Good luck with your time with Chris! xo

Beth On September 29, 2019 at 8:37 pm

TNX, Nancy. And you get up to Minnesota now and then, don’t you? Take me with you and we can all go and see/feel that sensational Whitney face….!

Charlene S. On September 30, 2019 at 11:45 am

Prayers for you, Mike & Whitney.❤️🙏🏻 I can only imagine how difficult this is for everyone. new memories will soon be made but past ones will never be forgotten! I’m praying the transition will be a smooth one. (Your favorite fan in Orlando)

Beth On October 1, 2019 at 8:39 pm

Thank you, Charlene. Don’t worry, this transition is not as difficult as it might sound. Whitney has done so much for me that I want her to have a good, long retirement. And I trust she will!

Beth On October 4, 2019 at 10:32 am

With all these prayers from my favorite fan in Orlando, I can’t lose. Thank you, Charlene.

Carol Abrioux On September 30, 2019 at 4:56 pm

I’m so sorry to read that Whitney has t retire. I can’t believe I won’t see her again and I will miss her. I’m sure I will love the new arrival too, but it won’t be the same. I’m sure this must always be very hard on you, too.

Beth On October 1, 2019 at 8:41 pm

Don’t fret! She hasn’t retired yet!

Beth On October 4, 2019 at 10:20 am

Yes, it is always difficult. But don’t you fret! She is still with me now as I wait for the Seeing Eye School to come up with the best match for me, so she will likely be at your memoir-writing class this Monday.

Annelore Chapin On October 1, 2019 at 2:09 pm

Life is filled with changes, but when living things are involved it’s also emotional (sad and exciting at the same time) I wish you a perfect ‘transfer’.
Just the other night PBS had a special about dogs which had a segment of how seeing eye dogs are trained. Of course, I knew all about it through you….

Beth On October 4, 2019 at 10:29 am

Hadn’t heard about the PBS show — I’ll have to check it out.

Kristin Fischer On October 1, 2019 at 9:48 pm

Happy to hear you’ll be matched with a new friend soon. And glad to hear Whitney will be staying in the family! ❤️

Beth On October 4, 2019 at 10:27 am

It seems only yesterday she was licking the face of your baby daughter Nora (a brave ittle girl, by the way)! Guessing by now Nora is four years old or something? Time flies! Thanks for the good wishes.

Diana On October 2, 2019 at 10:02 am

Loved reading this article. I believe I understand why this is not a sad time for you. For me, I’ll miss Whitney. Yes, she will be happy to be in a loving home where she doesn’t have to work, or be alert when walking with you. I never thought about how long and hard the process can be from puppy to being matched. Like you, I hope you get your new dog before December.

Beth On October 2, 2019 at 8:53 pm

Thanks for understanding, Diana.

Beth On October 4, 2019 at 10:33 am

Glad I wrote it! Thanks for understanding, Diana. I am convinced it’s the best decision for Whitney.

Deborah Darsie On October 19, 2019 at 6:51 pm

I am in awe of each seeing eye, guide and mobility dog I encounter. Whitney has experienced so much and I am glad she was willing to show you she needed a change. Your dogs have each had impressive careers.

Raising puppies for mobility service has been incredible. My first one retired 2 years ago after nearly 8 years supporting her handler’s mobility needs.

Beth On October 20, 2019 at 7:29 am

You puppy raisers are incredible. Will have news about Whitney’s puppy raisers in a future blog post –stay tuned!

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